Job Summary

We're seeking a Human Resources Manager based in the Sao Paulo area, Brazil. This position reports directly to a Human Resources Leader and is a key business partner to our market leadership teams. As an HRM, you are responsible for working with leadership to create a remarkable employee experience, and will provide generalist support for the local markets through consultative partnership with the Market Leadership Teams, Market Support, and the HR Leader.

Description

The successful candidate will combine outstanding interpersonal and consulting skills and analytical abilities with a passion for enabling our people to exceed their potential. We also look for people who can build creative programs and products. He or she will rely on core skills such as coaching, influencing, facilitation, communication, process development and critical thinking. We look for high-energy, thoughtful professionals who can shift comfortably between strategic HR development and tactical and granular execution of initiatives. Specific responsibilities include • Provide direction, counseling and hands-on support as needed to market and store leadership on HR specific programs/issues such as employee engagement, employee relations, talent development and strategy, performance coaching and management, compensation, interpretation of HR policies, etc. · Develop all levels of management with special emphasis on Market and Store leaders. Support the facilitation of leadership development programs including: Learning Agility, Coaching and Discipline, Competency Assessment, Managerial Courage, Situational Leadership and others · Maintain knowledge of current human resource and benefit trends, laws, governmental compliance and company policies · Conduct investigations related to employee relations or workplace issues and provide recommendations for resolution · Track key information/reports pertaining to: succession planning, talent planning, turnover trends, market compensation data, local administrative paperwork processing and employee relation issues Other Responsibilities · Provide support and guidance to market leadership with regard to strategic management changes and succession planning · Coordinate annual merit and employee evaluation process · Provide support for new store growth as it relates to store staffing and leadership development · Provide support and manage relationship with local Retail unions with the support of the Legal team · Extensive regional travel, up to 50% of time, is required.

- A Bachelors Degree and/or professional certification in this field is preferred;
- Fluency in Brazilian Portuguese, Spanish and English is required;
- 5+ years of progressive human resources generalist experience with an emphasis on employee relations, labor relations and staffing
- Demonstrated knowledge of leadership and talent development, employment law, union/labor relations, and investigations
- Experience in a customer service or retail environment is preferred

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