As an Account Manager you are responsible for hotel account management initially. You support Booking.com’s acquisition of new hotels in a specific area in Brazil. You create quantity and quality reports on results and performance for information support to Booking.com. You inform hotels about Booking.com. You provide hotels the (initial) training on how to use Booking.com’s system. You will assist the Senior Account Manager on the improvement of hotel availability and supply in order to support Booking.com in meeting the demands of the visitors on the Booking.com website.

This full time position will be based in our Rio de Janeiro office.

Main Responsibilities:
Visit the important hotels in Brazil;
Support Booking.com’s-strategy for hotel availability and supply within Brazil;
Promote the Booking.com brand name and its online reservation services to hotels;
Responsible for area coverage;
Inform hotels and advise on allotment, availability and supply;
Rate checks and competitor checks;
Liaison person for hotels to contact when they have questions;
Providing hotels with information and advice by mail and email, including follow-ups;
Follow up on cancellations and evaluations;
Accompany and train hotels on how to use Booking.com’s extranet and rates & availability system;
Support hotels with regards to Booking.com’s system;
Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
Check statistics in the control room and follow up.
You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV.

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Required Skills:
2 years of experience in a relevant account management function;
Fluent English and Portuguese speaker and writer;
Spanish language knowledge will be considered as preferential;
Affinity/experience within e-travel and/or hotel/travel industry;
Pro-active, sense of responsibility, friendly and can work independently;
Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
Great face-to-face and telephone communication skills;
Team player, motivated and enjoys to work in e-travel and hospitality;
Business focused;
Positive attitude;
Hotel School or University background preferred;
Driver’s license;
Availability to travel 50% of the time;
You already have a work permit to work in Brazil.
We kindly ask you to submit your application in English.

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Booking.com is one of the world’s leading e-commerce companies. We are truly global with over 120 offices worldwide. Our employees love having the opportunity to create an even better Booking.com experience for our customers and property partners. We work hard, but play harder.

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